Remote Support Services
Offerings
| Basic | Plus | |
|---|---|---|
| Online access to Endress+Hauser knowledge base - Portal | Basic | Extended |
| Support request online & phone hotline | ||
| Technical Support availability | 8/5 | 8/5 |
| Priority Callback/Guaranteed response time | - | 4 Hours |
| Visual support via live video transmission | - | |
| Remote Support via screensharing | - | |
| Business Model | Free of charge | Contracted offering |